Introduction

Central 1 Credit Union is committed to the protection of personal information and to the individual’s right to control the use and exchange of his or her personal information.

Central 1 has adopted the Code for the Protection of Personal Information. Credit unions are member-owned and controlled financial institutions and, as such, have an inherent responsibility to be open and accessible while, at the same time, adhering to the highest standards for the protection of their members’ privacy. Central serves the credit unions and must be able to satisfy the credit unions that it also demonstrates the same respect for the protection of their members’ personal privacy.

How to Contact the Privacy Officer

Claire Jazbec, Privacy Officer
2810 Matheson Blvd. East
Mississauga, Ontario L4W 4X7
privacy@central1.com

Privacy Principles

Below is a summary of Central’s 10 Privacy Principles of the Code for the Protection of Personal Information:

a) Accountability
Central is responsible for personal information under its control and shall designate a privacy officer who is accountable for Central’s compliance with the principles of the Code.

b) Identifying Purposes
The purposes for which personal information is collected shall be identified by Central at or before the time the information is collected.

c) Consent
The knowledge and consent of the individual are required for the collection, use, or disclosure of personal information, except in specific circumstances.

d) Limiting Collection
The collection of personal information shall be limited to that which is necessary for the purposes identified by the credit union or Central. Information shall be collected by fair and lawful means.

e) Limiting Use, Disclosure, and Retention
Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.

f) Accuracy
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

g) Safeguards
Security safeguards appropriate to the sensitivity of the information shall protect personal information. Central will employ the same standard of care as it takes to safeguard its own confidential information of a similar nature.

h) Openness
Central shall make readily available specific, understandable information about its policies and practices relating to the management of personal information to its member credit unions, its employees, and individuals who are members of credit unions whose personal information may be collected by Central from time to time.

i) Individual Access
Upon request, an individual shall be informed of the collection, use, and disclosure of his or her personal information by Central, and shall be given access to that information. An individual is entitled to challenge the accuracy and completeness of the information and have it amended as appropriate.

j) Compliance
An individual shall be able to question Central’s privacy officer regarding compliance with the above principles. Central shall put policies and procedures in place to respond to an individual’s questions and concerns.